Our Protocols For Our Office To Stay Safe From COVID-19
Pre-Covid we already had high standards of sterilizing & disinfecting using Universal Precautions which follows our governing body, the RCDSO, and Public Health guidelines.
Additional pre-cautions & protocols were created and is practised because of the new Covid-19 virus:
Screening Patients & Our Team
We have a 3 level screening protocol for patients & our team before they come into the office.
Screening includes taking & recording their body temperatures.
Disinfecting Protocols
clinical disinfecting and sterilizing follows Public Health & RCDSO universal precaution guidelines
non-clinical area/surfaces that are frequently touched are disinfected regularly throughout the day, this includes counters, doorhandles, the point of sale machine
we have taken away magazines, coffee station, pamphlets etc to decrease possibility of cross-contamination
the office is also disinfected & cleaned professionally after hours
we continue to use hospital grade disinfectant solutions
Mask & Personal Disinfecting
our team, patients and anyone else coming into the office are asked to wear masks.
they are also asked to disinfect their hands.
our team wears the full recommended PPE (personal protective equipment) when treating patients and change their PPE after each patient.
for better air quality and security we installed doors/barriers for each operatory.
we added plexiglass barriers in our reception area to decrease aerosol travel.
we have removed our hand dryers in the washrooms to decrease unnecessary air flow.
we have removed our reception chairs to discourage too many people gathering.
Social Distancing & New Virtual Waiting Room Software
social distancing of our patients is enforced.
we control the amount of people that are in our waiting areas.
we use a virtual waiting room software, which allows our patients to stay in their car and wait for their appointment instead of physically waiting in our reception area.
we provided floor decals throughout the office indicating what 6 feet distance would be to help anyone coming into the office social distance.
Air Quality
all of our operatories are HVAC certified.
each of the operatories as well as the reception area have hospital-grade Air Exchange units.
air exchangers vacuums aerosols (containing bacteria/viruses), processes them through multiple filters (including charcoal & hepa filters) and expels the clean filtered new air into the room.
we use the hospital grade Austin Air Exchangers because it changes air every 5 minutes.
we also have an external HVAC suction unit that also filters air.
Team Training
our team is trained to practice our office protocols which have been designed & implemented to provide a safe environment for our patients coming in for dental treatment.